One Stop Shop hires folksy sort
The Arizona Republic
Jun. 29, 2004

Planner to assist Spanish speakers

Kristen Go

SCOTTSDALE - When Jesus Murillo takes his seat at the city's One Stop Shop,
he will bring his experience as a planner, his enthusiasm of working with
people and the ability to speak Spanish.

Murillo, who recently was hired as an associate planner, is part of the
city's push toward meeting the needs of Spanish-speaking residents.

The 2000 census, which is already outdated, indicates that about 6 percent
of Scottsdale residents speak Spanish.

Of the city's approximately 2,500 employees, 87 speak more than one language
and 44 are paid for Spanish translation services. Of the 44, 19 work for the
Police Department, and the rest are spread throughout the city.

Before Murillo was hired, there was no one with a planning background who
could handle questions at the One Stop Shop in both English and Spanish. The
One Stop Shop handles everything from permits to remodeling homes to zoning

Murillo's background in planning, coupled with his language skills, should
help better serve some of the 20 to 30 people who drop by the One Stop Shop
every day.

"I really do love working with people," Murillo said. "My heart goes out to
people that need assistance."

Murrillo, who learned Spanish before learning English, graduated from
Arizona State University with a degree in planning and urban design. He is
working on his master's degree in environmental planning and public